I had a situation arise at work last night and after my previous post on customer service I thought I would ask your opinion. Here’s the story:
While processing film I cut my finger(bird finger), and in the process of taking care of said finger I got behind on my duties. Well when a customer comes in and has to wait because their pictures aren’t ready, do I SHOW them the finger or not? I believe it is good customer service to explain to them why their pics are a little late. My co-worker was very amused by the whole situation and would only giggle hysterically when I asked her opinion. So I want to hear from you, what’s your thoughts…Do I show em the finger? Or do I just shut up and give em the pickle, I mean pictures?