CUSTOMER SERVICE IS A FOUR LETTER WORD!
There is nothing quite like dealing with an angry customer. Especially when that person is a f___king, S_nofa_itc__ing, G__dam__ed, A__hole . You envision yourself jumping acrossed the counter and putting the vulcan death grip on their larynx to stifle their perpetual bitching, but you stand there smiling and nodding your head in agreement. Your head is spinning from the non-stop stream of BLAH coming from their mouth. You just want to say, “excuse me don’t you think it’s time to visit your proctologist and have whatever it is causing you to behave this way removed from your big fat arse!”. Yet you find yourself saying, “I’m sorry mam, I’ll see what I can do for you.”. Then you finally think you’re getting to even the score a little bit when they want you to go against company policy just for THEM, and you say “sorry I can’t do that for you mam, it’s against our policy”. But NO, then they want to speak to someone above you…that someone who told you ” We’ll never budge on this policy”. Guess what they budge, and the big f___king, A__hole who needs to see a proctologist walks away feeling happy as a clam. You on the other hand need a valium, and a Mike’s hard lemonade! God I need a new job!!!